Happy One Strollers Webshop Shipping and Delivery Policy

Last Updated: September 13, 2023

At Happy One Strollers, we are committed to providing you with a seamless and reliable shopping experience for all your stroller needs. This Shipping and Delivery Policy outlines important information about how we handle the shipment and delivery of your orders to ensure your satisfaction.

1. Shipping Locations:

We currently offer shipping services to customers within the continental Europe. Unfortunately, we do not offer international shipping at this time.

2. Shipping Methods:

We provide several shipping options to cater to your preferences:

  • Standard Shipping: This is our default shipping method. It usually takes between 5-7 business days for your order to arrive at your doorstep.
  • Expedited Shipping: For those who need their strollers sooner, we offer expedited shipping options. Your order will typically arrive within 2-3 business days.

3. Shipping Costs:

The shipping costs for your order will depend on the shipping method selected, the weight of the products, and your delivery address. You can view the shipping costs during the checkout process before finalizing your order.

4. Processing Time:

Once your order is placed, please allow 1-2 business days for us to process and prepare your items for shipment. During peak seasons or promotional periods, processing times may be slightly longer.

5. Tracking Your Order:

Upon shipment, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your order as it makes its way to you.

**6. Delivery:

  • Delivery Address: Please ensure that the delivery address you provide during checkout is accurate and complete. We are not responsible for orders delivered to incorrect addresses due to incorrect information provided by the customer.
  • Delivery Attempts: Our shipping partners will attempt delivery to your address. If you are not available to receive the package, they may leave it at your doorstep or make additional delivery attempts as per their policies.
  • Signature Confirmation: Some orders may require a signature upon delivery for security reasons. If you are not available to sign, please make appropriate arrangements or contact the carrier to reschedule delivery.

7. Delayed Shipments:

While we strive to deliver your orders promptly, unforeseen circumstances such as extreme weather, natural disasters, or other logistical issues may cause delays. In such cases, we will do our best to keep you informed and updated regarding your shipment’s status.

8. Returns and Refunds:

Please review our Return and Refund Policy for information on how to initiate a return and request a refund.

We appreciate your trust in Happy One Strollers, and we are committed to ensuring your satisfaction with our shipping and delivery services. If you have any questions or concerns regarding your order’s shipment or delivery, please do not hesitate to contact our Customer Support team for assistance.

Thank you for choosing Happy One Strollers for your stroller needs. We look forward to serving you and your family with top-quality products and reliable delivery services.